Return & Refund Policy

State Bound Co.

At State Bound Co., we want you to be happy with your purchase. If your order isn't quite right, we're happy to assist with eligible returns, exchanges, and refunds in accordance with the policy below.

Returns

We accept eligible returns within 14 days of delivery.

To qualify for a return, merchandise must be:

• Unused and unworn
• Unwashed
• In its original condition
• Accompanied by all original tags and packaging
• In resalable condition

State Bound Co. reserves the right to decline a return if the merchandise does not meet these requirements.

Return Authorization Required

All returns must be authorized by State Bound Co. before merchandise is shipped back to us.

To request a return, please contact sales@stateboundco.com and include:

• Your name
• Order number
• Item(s) you would like to return
• Reason for the return

Once your return has been approved, we will provide return instructions and the appropriate return shipping address.

Please do not send merchandise back without prior authorization. Unauthorized returns may not be accepted or eligible for a refund.

Return Shipping

For standard returns, the customer is responsible for all return shipping costs.

State Bound Co. will be responsible for return shipping costs when an item is:

• Defective
• Damaged upon receipt
• Incorrect due to an error by State Bound Co.

We recommend using a trackable shipping method when returning merchandise. State Bound Co. is not responsible for return packages lost or damaged while in transit to us.

Original Shipping Charges

Original shipping charges are non-refundable for standard returns.

If you received a defective, damaged, or incorrect item due to an error by State Bound Co., applicable original shipping charges will also be refunded.

Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact us at sales@stateboundco.com within 10 days of delivery.

Please include:

• Your order number
• A description of the problem
• Clear photographs showing the damage, defect, or incorrect item

Photos are required for us to evaluate damaged, defective, or incorrect merchandise.

Once the issue has been reviewed and approved, State Bound Co. will provide instructions for a replacement, exchange, return, or refund, as appropriate. State Bound Co. will cover applicable return shipping costs for approved defective, damaged, or incorrect merchandise.

Exchanges

We welcome exchanges on eligible merchandise within the 14-day return period.

Please contact sales@stateboundco.com before returning an item for an exchange. Merchandise being exchanged must meet the same eligibility requirements as returned merchandise.

Exchange availability is subject to current inventory. If the requested replacement item is unavailable, we may offer a refund to the original payment method or store credit.

Customers are responsible for applicable shipping costs associated with standard exchanges unless the exchange is necessary because the original item was defective, damaged, or incorrect due to an error by State Bound Co.

Refunds

Once your authorized return is received, we will inspect the merchandise to verify that it meets our return requirements.

Approved refunds will be issued within 5–7 business days after the return has been received and approved.

Customers may choose to receive an approved refund as:

• A refund to the original payment method; or
• State Bound Co. store credit

Please note that after State Bound Co. processes a refund to your original payment method, your bank or credit card provider may require additional time to post the refund to your account.

Order Cancellations

Orders may be canceled within 48 hours of being placed.

To request a cancellation, contact sales@stateboundco.com as soon as possible and include your order number.

Cancellation requests received more than 48 hours after the order was placed may not be accepted. If the order has already shipped, the merchandise will be subject to our standard return policy.

U.S. Orders

State Bound Co. currently accepts and ships orders within the United States only. This Return & Refund Policy applies to eligible U.S. orders.

Contact Us

Questions regarding a return, exchange, refund, damaged product, or order cancellation can be directed to:

State Bound Co. | American State Goods
A DBA of Dei Rossi Marketing
3120 Shiloh Rd #100
Richardson, TX 75082
United States
Email: sales@stateboundco.com
Phone: 972-584-0670

We appreciate your business and thank you for choosing State Bound Co.